Why do bluish tones appear on my hair during coloring?

In al-based dye formulas, a key ingredient may oxidize during coloring and appear blue-green or darker. Final results can vary depending on temperature, hair condition, and processing time, and some blue-green tones may occur.

How can I minimize the blue tint and get the best color results?

Ensure the area is completely dry before application. After applying Cream 2, use a hair dryer to warm around (not directly on) the applied area. The blue tones will fade as color deepens. Rinse once your desired shade is reached

The color didn't take, or it washed out quickly. What went wrong?

Make sure your hair is completely dry and free of oils or conditioners before applying — any residue will prevent the dye from bonding properly to the hair.

The smell during application is strong. Is this normal?

Yes, a al scent during application is normal and will fully dissipate after rinsing thoroughly with warm water.

I'm allergic to PPD — is this product safe for me?

This product is free from PPD, ammonia, resorcinol, parabens, SLS, propylene glycol, and hydrogen peroxide. However, individuals with PPD allergies may still react to similar ingredients. We recommend performing a patch test 48 hours before each use.

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